Contact MixMate
Support, billing, Team access, and privacy contacts
Use the channels below so product support, billing, privacy, and Team requests reach the right owner without fake form routing.
Support
Email: support@fuelmixmate.com
Phone: +44 2046281870
Use this address for general product questions, account support, security issue routing, and non-billing help.
Billing, cancellation, and refunds
Email: billing@fuelmixmate.com
Use this address for Stripe billing questions, Team workspace billing contract issues, cancellation requests, refund reviews, invoice questions, and billing ownership clarification.
Team access and rollout
Use this lane when the crew needs workspace access, rollout help, or role/setup clarification before going live.
Once Team is enabled for your workspace, the operational home lives inside the dashboard rather than on this contact page.
Use support for Team access, rollout help, or operator onboarding. Use billing when the Team workspace should have billing access but provisioning is blocked because billing could not be reconciled. support@fuelmixmate.com / billing@fuelmixmate.com
Parent company contact
Website: sgntech.ai
Email: contact@sgntech.ai
Use this address for parent-company contact and privacy/data-rights escalation when the product support lanes are not the right owner.
Website
fuelmixmate.com
SGN Technology operates MixMate publicly at this domain.
MixMate by SGN Technology
fuelmixmate.com